Privacy Policy

At ab111, we take your privacy seriously. This Privacy Policy explains the types of personal information we collect when you use our platform, how that information is used, how it is protected, and the rights you have in relation to your data. By accessing or using the ab111 website and services, you agree to the practices described in this policy.

This policy applies to all users of the ab111 platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. We encourage you to read this document carefully. If you have any questions, please contact our support team at the address provided at the end of this policy.

Information We Collect

ab111 collects personal information in several ways in order to deliver a safe, reliable, and personalised gaming and betting experience. Below is a detailed breakdown of the categories of information we may collect.

Registration and Account Data

When you create an account with ab111, we collect the following information to verify your identity and set up your profile:

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Bangladesh National ID (NID) or passport number for KYC verification
• Residential address (city, district, division within Bangladesh)
• Username and encrypted password for account security

Financial and Transaction Data

To process deposits and withdrawals securely, ab111 records transaction-related information, including:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals
• Bank account details for players using BRAC Bank, Dutch-Bangla Bank, City Bank, or Sonali Bank
• Transaction history, including amounts, timestamps, and transaction reference IDs
• Bonus usage, wagering history, and withdrawal requests

Usage and Technical Data

We automatically collect certain technical and behavioural data when you use the ab111 platform. This helps us improve performance, detect fraud, and tailor the experience:

• IP address, device type, browser type, and operating system
• Pages visited, time spent on each page, and click paths within the platform
• Game session logs, bet amounts, game outcomes, and RTP data for fair-play auditing

How We Use Your Information

The data we collect serves specific, legitimate purposes. ab111 uses your personal information only for the following reasons:

• To create, verify, and manage your ab111 player account
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• To provide customer support and respond to your queries in a timely manner
• To detect fraudulent activity, money laundering attempts, and underage access
• To personalise your gaming experience and recommend relevant games, promotions, and content
• To comply with applicable legal obligations, responsible gaming requirements, and platform audit standards

Sharing Your Information

ab111 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information in strictly limited circumstances, as described below.

Service Providers and Technology Partners

We work with trusted third-party service providers who assist us in operating the platform — including payment processors, fraud detection services, game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, and cloud infrastructure partners. These providers are contractually obligated to handle your data securely and exclusively for the purposes we define.

Legal and Regulatory Disclosure

We may disclose your information to relevant authorities if required by law or if we believe disclosure is necessary to prevent fraud, enforce our Terms and Conditions, or protect the rights, property, or safety of ab111, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets involving ab111, your personal data may be transferred to the succeeding entity. We will notify affected users before any such transfer occurs and ensure the receiving party maintains equivalent privacy protections.

Cookies and Tracking Technologies

ab111 uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. The types of cookies we use include:

• Essential cookies — required for the site to function correctly, such as maintaining your login session and securing transactions
• Analytical cookies — help us understand how users navigate the platform so we can improve usability and performance
• Preference cookies — remember your settings and preferences, such as language and display options
• Marketing cookies — used to deliver relevant promotional content based on your activity on the ab111 platform

You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling essential cookies may affect the functionality of the ab111 platform.

Data Retention

ab111 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected. In practice, this means account data is held for the duration of your active membership plus an additional period as required by applicable legal or audit obligations. Transaction records may be retained for up to seven years to comply with financial record-keeping requirements.

When your data is no longer needed, ab111 will securely delete or anonymise it in accordance with our internal data lifecycle procedures. You may request early deletion of your data by contacting our support team — subject to any overriding legal retention requirements.

Data Security

ab111 employs a multi-layered security framework to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, along with secure firewalls, intrusion detection systems, and access controls.

Internally, access to personal data is restricted to authorised team members who need it to perform their duties. All staff with access to user data are trained in data protection best practices and bound by strict confidentiality obligations. We conduct periodic security audits to identify and address potential vulnerabilities.

Your Data Rights

As a user of the ab111 platform, you hold several rights in relation to your personal data. We are committed to honouring these rights promptly and without charge, subject to any applicable legal limitations. Your rights include:

• Right of access — you may request a copy of all personal data ab111 holds about you
• Right to rectification — you may ask us to correct any inaccurate or incomplete data in your profile
• Right to erasure — you may request deletion of your personal data, subject to legal retention obligations
• Right to restriction — you may ask us to pause or limit the processing of your data in certain circumstances
• Right to object — you may object to the processing of your data for direct marketing purposes at any time

To exercise any of these rights, please contact our support team by email at the address listed in the Contact section below. We will respond to all verified requests within a reasonable timeframe.

Payment Data and Financial Privacy

ab111 handles all payment-related data with a heightened level of care. When you make a deposit or request a withdrawal — whether via bKash, Nagad, Rocket, Upay, or a bank transfer through Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank — your financial details are processed over encrypted connections and stored in secured, access-controlled environments.

We do not store complete card numbers or full mobile banking PINs on our servers. Payment processors operate under their own rigorous security standards, and ab111 conducts regular checks to ensure all financial data partners remain compliant with applicable data protection requirements.

Third-Party Links

The ab111 platform may occasionally reference game providers or industry resources. ab111 is not responsible for the privacy practices of any third-party entities. We encourage you to review the privacy policies of any external parties whose services you choose to use in conjunction with ab111.

Age Restriction and Minor Protection

ab111 is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. During registration, users are required to confirm their age and, when prompted, provide valid identification documents such as a Bangladesh NID or passport. If we discover that personal data has been collected from a minor, we will delete that data immediately.

Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gambling platforms. If you believe a minor has accessed or registered on ab111, please contact our support team immediately so we can investigate and take appropriate action.

Changes to This Privacy Policy

ab111 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post the revised policy on this page with an updated effective date and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the ab111 platform following the posting of changes constitutes your acceptance of the revised policy.

We recommend reviewing this Privacy Policy periodically to stay informed about how ab111 is protecting your information. The most current version of this policy will always be available at ab111.pro/privacy-policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ab111 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available around the clock to assist players across Bangladesh.

Email: [email protected] — our team typically responds within 24 hours (Bangladesh Standard Time, UTC+6).